Shipping policy

SHIPPING POLICY

We partner with reliable, top-tier manufacturers and carriers to ensure your orders are delivered efficiently. All domestic U.S. orders are shipped via USPS (United States Postal Service). 

Please note that at this time, we only ship within the United States.

1. Processing & Fulfillment Time
Because our high-quality supplements are prepared to order to ensure maximum freshness, please allow 1–3 business days for order processing and fulfillment before your package is handed over to the carrier. You will receive a tracking number via email as soon as your order ships.

2. Shipping Methods, Rates & Delivery Times (US Domestic)
* Standard Shipping (USPS): 3–5 business days after fulfillment.
* Express Shipping (USPS): 1–3 business days after fulfillment.

Shipping fees are calculated at checkout based on your delivery address and chosen shipping method. Please note: Delivery times are estimates and may vary slightly due to carrier delays, severe weather, or peak holiday seasons.

3. Shipping Addresses & Delivery Issues
* Address Accuracy: Please ensure your shipping address is accurate and complete during checkout. We cannot modify or change the shipping address once the package has entered our automated production and fulfillment system.
* Returned Packages: If a package is returned to our facility due to an incorrect or incomplete address provided by the customer, or failure to collect the package, the buyer will be responsible for any additional reshipment fees.
* Lost or Stolen Packages: Cosmic M Co. is not responsible for packages that are officially marked as "Delivered" by USPS but are subsequently misplaced or stolen from your property. For such inquiries, please contact your local USPS office directly with your tracking number to file a claim.

4. Questions?
If you have any questions regarding your shipment or need assistance with tracking, feel free to contact our customer support team at info@cosmicmco.com.