Privacy policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
  • When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, shipping address, billing address, phone number, and email address.
  • When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, browser type, operating system, and data regarding the pages you visit in order to provide us with information that helps us learn about your browser and optimize your experience.
  • Email & SMS Marketing: With your explicit permission, we may send you text messages or emails about our store, new products (such as M Synergy, M Pearl, M Vitality, M Relax), special offers, cart reminders, and other updates.
SECTION 2 - CONSENT AND OPT-OUT
  • How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
  • How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@cosmicmco.com or clicking the "Unsubscribe" link in our communications.
SECTION 3 - DISCLOSURE
  • We may disclose your personal information if we are required by law to do so, if we face legal processes in the United States, or if you violate our Terms of Service.
SECTION 4 - THIRD-PARTY SERVICES & INTEGRATIONS
  • In general, the third-party providers used by us (such as e-commerce platforms like Shopify, shipping carriers, and marketing platforms) will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
  • However, certain third-party service providers, such as payment gateways (Stripe, PayPal, etc.) and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
  • In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
SECTION 5 - SECURITY AND ENCRYPTION
  • To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
  • If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 6 - COOKIES AND TRACKING TECHNOLOGIES
  • We use cookies, web beacons, and pixels to track store activity, maintain your shopping cart session, and serve targeted advertisements via platforms like Google and Meta.
  • You can manage or disable cookies directly through your browser settings. However, disabling cookies may prevent you from using certain essential features of our store.
SECTION 7 - AGE OF CONSENT
  • By using this site, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. Our products and services are not directed to children under the age of 13.
SECTION 8 - CALIFORNIA & STATE-SPECIFIC PRIVACY RIGHTS (CCPA/CPRA)
  • If you are a resident of California or states with similar privacy frameworks, you have specific rights regarding your personal information. This includes the right to request access to the personal data we collect, request the deletion of your data, and opt-out of the sale or sharing of your personal information. To exercise these rights, please contact us at info@cosmicmco.com.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
  • We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
SECTION 10 - CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at:
  • Company: FRESH UNIVERSE LLC (dba Cosmic M Co.)
  • Address: 7901 4th St N #27248, St. Petersburg, FL 33702, USA
  • Email: info@cosmicmco.com